Returns & Exchanges

At 401 Games, we want you to be completely satisfied with your fashion purchases. If your items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your account portal and select the order containing the items you wish to return to generate a unique RMA number.

2

Pack Your Items

Place the unworn clothing with original tags attached into the original shipping packaging to ensure protection during transit.

3

Label and Ship

Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing